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Our Terms and Conditions
How to order
  • We accept orders by phone (0141 7631101), or by email. We use to send a quote or order after your approval.

  • The minimum order is £250.00 for buffets without personnel service and £400.00 for buffets with staff and/or waiters hire.

  • Prices don't include VAT.

  • VAT is applied when the order includes services like waiters, and hot food served by our staff.  For drop-down and cold buffets, VAT is not applied.

  • To secure your event, you are required to pay 30% of the total balance. This deposit is not refundable.

  • The remaining balance must be paid 7 days before your event.

  • DIETARY REQUIREMENTS: we will always ask you to confirm if any of your guests has specific dietary requirements and we will provide a list of allergens linked to each dish ordered. PLEASE NOTE that severe allergies MUST BE communicated to us at moment of bookings, as they affect how the kitchen works.

  • Delivery can be charged based on the amount of your order and the distance from Glasgow. 

  • We will not make deliveries in the event of a yellow or red weather warning, especially on remote or private roads.

    • If your venue is situated in an un-safe place and you have not let us know alternative roads or drop off points, we will not make a delivery and your event will not be refunded.​

  • We accept payments by cash, by checks (5 days prior to the event), by phone, and by bank transfer.

    • ​Our banking coordinates are specified within our event quotes.

  • Please note your 30% deposit will not be refunded in the event of a cancellation.

  • We return 70% of your confirmation only in case you have paid 100% of the order and the cancellation has been requested at least 7 days before the event.

  • You can cancel your reservation up to 1 week before your event. Cancellations made 7 days or less before the event, will not be refunded.

  • Non-delivery due to a inability to reach your venue due to un-safe roads or un-safe weather conditions will not entitle you to a refund. 

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